Terms of service

Last updated: 3 October 2026. This page is a working baseline. Have counsel review it before you rely on it commercially.

1. Scope

Root Solve provides advisory, design, build, migration, and related technical services as described in a proposal, statement of work, or written agreement. Public pages, games, and demos are illustrative unless a contract says otherwise.

2. Engagement

An engagement starts when both parties accept a written scope and commercial terms (email acceptance of a proposal can be enough). Changes to scope, timeline, or price should be confirmed in writing. Either party may pause work if material information or access is missing.

3. Client ownership

Unless a contract states otherwise, client accounts, cloud tenancies, domains, billing relationships, credentials, and production data remain the client’s. Root Solve does not claim ownership of the client’s infrastructure or business platforms. Deliverables created for the client are transferred as agreed in the engagement documents.

4. Access and security

The client grants access needed to perform the work and remains responsible for approving privilege levels. Root Solve will use access only for the engagement, follow agreed security practices, and help revoke partner access when the work ends. The client keeps ultimate authority over who can enter systems.

5. Confidentiality

Each party will treat non-public information received from the other as confidential and use it only for the engagement, except where disclosure is required by law or already public without breach. This duty continues after the engagement ends for a reasonable period, or longer if a separate NDA says so.

6. Client responsibilities

The client provides timely decisions, accurate information, and access. The client is responsible for choosing providers and products when the engagement leaves those choices open, and for backups and business continuity outside what Root Solve explicitly agrees to operate.

7. Fees and payment

Fees, expenses, and payment schedule follow the accepted proposal or invoice terms. Late payment may pause delivery after notice. Third-party costs (hosting, licenses, domains) billed to the client remain the client’s responsibility unless Root Solve expressly agrees to advance them.

8. Warranties and liability

Root Solve will perform services with reasonable professional care. Except where mandatory law forbids it, Root Solve is not liable for indirect or consequential damages (lost profits, lost data beyond agreed backup duties, business interruption). Aggregate liability for an engagement is limited to the fees paid for that engagement in the twelve months before the claim, unless mandatory law requires otherwise or a signed contract sets a different cap.

9. Termination

Either party may end an engagement for material breach not cured within a reasonable notice period, or as the proposal allows. On termination, the client pays for work performed and agreed expenses. Root Solve will hand over agreed deliverables and help transfer access under the client’s ownership.

10. Governing law

Unless a signed contract states otherwise, these terms are governed by the laws of France. Courts with jurisdiction over the publisher’s registered address have competence for disputes that cannot be resolved amicably, subject to mandatory consumer protections when they apply.

11. Contact

Questions about these terms: .